Privacy Policy
Who are we?
Data is processed by Santana & Machado, Lda (AL Cais 75), responsible under the General Data Protection Regulation (GDPR).
Why do we process your information?
● To comply with legal obligations (Border services/SEF and billing).
● To execute the accommodation contract (payments, check-in/out management).
● For marketing communications (based on consent).
● For property protection and statistical analysis.
Data Collection and Retention
● We collect identification, contact, and payment data.
● Data is kept for the minimum period necessary for the purposes collected.
Data Sharing
We may share data with affiliates, public entities (SEF/AT), technical subcontractors (cleaning, accounting, etc.), or judicial authorities.
Your Rights
You have the right to access, rectify, delete, or limit the processing of your data. You may withdraw consent at any time or complain to the CNPD.
Security
We use appropriate security measures but cannot guarantee absolute security for internet data transmissions.